ServiceNow

Information Technology Systems Software Santa Clara, California Last filing Jan 29, 2026 · FY2025

                    Revenue
                    FY2025
                
$13.3B
                    3y CAGR +22.4%
                    
                    P89
                    
                    +20.9%
                    
                    Net income
                    FY2025
                
$1.7B
                    Net margin +13.2%
                    
                    P38
                    
                    +22.7%
                    
                    Total assets
                    FY2025
                
$26.0B
                    ROA +6.7%
                    
                    P38
                    
                    +27.7%
                    
                    Operating cash flow
                    FY2025
                
$5.4B
                    FCF margin +34.5%
                    
                    P90
                    
                    +27.6%

16 yrs · FY2010–FY2025 9 filed · 0 derived · 0 blank

1Y 3Y 5Y 10Y

Dollars % of revenue % of assets YoY % CAGR

Balance Sheet

Assets, liabilities, and equity

32 accounts · 5 years

Total assets $26.0B

Total liabilities $13.1B

Shareholders equity $13.0B

Account	2025	2024	2023	2022	2021
Assets
Cash and Cash Equivalents	$3.7B 61.7%	$2.3B 21.5%	$1.9B 29.0%	$1.5B -14.9%	$1.7B
Short Term Investments	$6.3B -16.4%	$7.6B 22.4%	$6.2B 25.5%	$4.9B 53.7%	$3.2B
Accounts Receivable	$2.6B 17.3%	$2.2B 10.0%	$2.0B 18.0%	$1.7B 24.1%	$1.4B
Prepaid Expenses	$970.0M 45.2%	$668.0M 65.8%	$403.0M 43.9%	$280.0M 25.6%	$223.0M
Other Current Assets	$290.0M -62.0%	$763.0M 68.8%	$452.0M 25.9%	$359.0M 69.3%	$212.0M
Total Current Assets	$10.5B 14.0%	$9.2B 18.1%	$7.8B 16.9%	$6.7B 27.5%	$5.2B
Property,Plant and Equipment	$2.3B 29.8%	$1.8B 29.8%	$1.4B 29.0%	$1.1B 37.5%	$766.0M
Operating Lease Assets	$806.0M 16.3%	$693.0M -3.1%	$715.0M 4.8%	$682.0M 15.4%	$591.0M
Goodwill	$3.6B 181.1%	$1.3B 3.4%	$1.2B 49.4%	$824.0M 6.0%	$777.0M
Intangible Assets	$1.1B 436.4%	$209.0M -6.7%	$224.0M -3.4%	$232.0M -19.2%	$287.0M
Long Term Investments	$1.5B 228.8%	$469.0M 75.0%	$268.0M 6.3%	$252.0M 154.5%	$99.0M
Deferred Tax Assets	$1.1B -23.8%	$1.4B -8.2%	$1.5B 137.1%	$636.0M -8.1%	$692.0M
Other Noncurrent Assets	$290.0M -62.0%	$763.0M 68.8%	$452.0M 25.9%	$359.0M 69.3%	$212.0M
Total Assets	$26.0B 27.7%	$20.4B 17.2%	$17.4B 30.7%	$13.3B 23.2%	$10.8B
Liabilities
Accounts Payable	$204.0M 200.0%	$68.0M -46.0%	$126.0M -54.0%	$274.0M 207.9%	$89.0M
Accrued Liabilities	$1.8B 32.4%	$1.4B 0.3%	$1.4B 40.0%	$975.0M 14.7%	$850.0M
Deferred Revenue	$8.3B 21.9%	$6.8B 17.9%	$5.8B 24.1%	$4.7B 21.5%	$3.8B
Operating Lease Liabilities	$112.0M 9.8%	$102.0M 14.6%	$89.0M -7.3%	$96.0M 17.1%	$82.0M
Other Current Liabilities	$220.0M 51.7%	$145.0M 22.9%	$118.0M 110.7%	$56.0M 9.8%	$51.0M
Total Current Liabilities	$10.4B 24.9%	$8.4B 13.5%	$7.4B 22.6%	$6.0B 21.3%	$4.9B
Deferred Revenue Noncurrent	$120.0M 26.3%	$95.0M 17.3%	$81.0M 15.7%	$70.0M 11.1%	$63.0M
Operating Lease Liabilities Noncurrent	$800.0M 16.4%	$687.0M -2.8%	$707.0M 8.8%	$650.0M 16.9%	$556.0M
Other Noncurrent Liabilities	$220.0M 51.7%	$145.0M 22.9%	$118.0M 110.7%	$56.0M 9.8%	$51.0M
Total Liabilities	$13.1B 21.3%	$10.8B 10.4%	$9.8B 18.0%	$8.3B 16.4%	$7.1B
Equity
Preferred Stock	$0	$0	$0	$0	$0
Common Stock	$1.0M	$0	$0	$0	$0
Additional Paid In Capital	$10.7B 45.2%	$7.4B 20.7%	$6.1B 27.8%	$4.8B 30.9%	$3.7B
Retained Earnings	$5.2B 50.0%	$3.5B 68.9%	$2.1B 512.1%	$338.0M 8550.0%	$-4.0M
Treasury Stock	$1.8B 164.4%	$696.0M 29.4%	$538.0M	—	—
Accumulated Other Comprehensive Income	$19.0M 127.9%	$-68.0M -83.8%	$-37.0M 63.7%	$-102.0M -400.0%	$34.0M
Total Stockholders Equity	$13.0B 34.9%	$9.6B 26.0%	$7.6B 51.6%	$5.0B 36.2%	$3.7B
Total Liabilitiesand Equity	$26.0B 27.7%	$20.4B 17.2%	$17.4B 30.7%	$13.3B 23.2%	$10.8B

Income Statement

Revenue, expense, and profitability

18 accounts · 5 years

Revenue $13.3B

Operating income $1.8B

Net income $1.7B

Account	2025	2024	2023	2022	2021
IncomeStatement
Revenues Total Revenue	$13.3B 20.9%	$11.0B 22.4%	$9.0B 23.8%	$7.2B 22.9%	$5.9B
Expenses Cost of Revenue	$3.0B 30.4%	$2.3B 19.1%	$1.9B 22.1%	$1.6B 16.3%	$1.4B
Expenses Research and Development	$3.0B 16.4%	$2.5B 19.7%	$2.1B 20.1%	$1.8B 26.6%	$1.4B
Expenses Selling,General and Administrative	$1.1B 20.0%	$936.0M 8.5%	$863.0M 17.4%	$735.0M 23.1%	$597.0M
Expenses Depreciation and Amortization	$738.0M 30.9%	$564.0M 0.4%	$562.0M 29.8%	$433.0M -8.3%	$472.0M
Expenses Share Based Compensation	$2.0B 12.0%	$1.7B 8.9%	$1.6B 14.5%	$1.4B 23.9%	$1.1B
Expenses Operating Expenses	$8.5B 15.5%	$7.3B 16.6%	$6.3B 18.3%	$5.3B 24.1%	$4.3B
Other Income Expense Gross Profit	$10.3B 18.4%	$8.7B 23.4%	$7.0B 24.3%	$5.7B 24.9%	$4.5B
Other Income Expense Operating Income	$1.8B 33.7%	$1.4B 79.0%	$762.0M 114.6%	$355.0M 38.1%	$257.0M
Other Income Expense Other Income/expense	$-14.0M 68.9%	$-45.0M 19.6%	$-56.0M -47.4%	$-38.0M -35.7%	$-28.0M
Other Income Expense Income Before Tax	$2.3B 30.1%	$1.7B 72.4%	$1.0B 152.6%	$399.0M 60.2%	$249.0M
Income Tax Income Tax Expense	$513.0M 63.9%	$313.0M 143.3%	$-723.0M -1077.0%	$74.0M 289.5%	$19.0M
net Income net Income	$1.7B 22.7%	$1.4B -17.7%	$1.7B 432.6%	$325.0M 41.3%	$230.0M
net Income Comprehensive Income	$1.8B 31.6%	$1.4B -22.4%	$1.8B 850.3%	$189.0M 11.2%	$170.0M
Earnings Per Share Basic Eps	$2 22.5%	$1 -18.8%	$2 5.6%	$2 38.8%	$1
Earnings Per Share Diluted Eps	$2 21.9%	$1 -18.5%	$2 5.0%	$2 41.6%	$1
Earnings Per Share Weighted Average Shares Basic	$1.0B 0.7%	$1.0B 0.8%	$1.0B 406.7%	$201.4M 1.7%	$198.1M
Earnings Per Share Weighted Average Shares Diluted	$1.0B 0.4%	$1.0B 1.4%	$1.0B 405.0%	$203.5M 0.2%	$203.2M

Cash Flow Statement

Operating, investing, and financing flows

21 accounts · 5 years

Operating cash flow $5.4B

Investing cash flow $-1.7B

Financing cash flow $-2.3B

Account	2025	2024	2023	2022	2021
CashFlow
Operating Activities net Income	$1.7B 22.7%	$1.4B -17.7%	$1.7B 432.6%	$325.0M 41.3%	$230.0M
Operating Activities Depreciation and Amortization	$738.0M 30.9%	$564.0M 0.4%	$562.0M 29.8%	$433.0M -8.3%	$472.0M
Operating Activities Stock Based Compensation	$2.0B 12.0%	$1.7B 8.9%	$1.6B 14.5%	$1.4B 23.9%	$1.1B
Operating Activities Deferred Income Taxes	$251.0M 156.1%	$98.0M 111.4%	$-857.0M -5813.3%	$15.0M 144.1%	$-34.0M
Operating Activities Changes In Operating Assets and Liabilities	$1.6B 10.9%	$1.5B 27.3%	$1.1B 2.8%	$1.1B 0.6%	$1.1B
Operating Activities Other Non Cash Items	$104.0M 303.9%	$-51.0M	$0 -100.0%	$17.0M -57.5%	$40.0M
Operating Activities net Cash From Operating Activities	$5.4B 27.6%	$4.3B 25.6%	$3.4B 24.8%	$2.7B 24.3%	$2.2B
Investing Activities Capital Expenditures	$868.0M 1.9%	$852.0M 22.8%	$694.0M 26.2%	$550.0M 40.3%	$392.0M
Investing Activities Business Acquisitions	$1.1B 859.3%	$113.0M -59.5%	$279.0M 206.6%	$91.0M -88.4%	$785.0M
Investing Activities Purchases of Investments	$2.8B -44.1%	$5.0B 8.6%	$4.6B 14.8%	$4.0B 62.5%	$2.5B
Investing Activities Proceeds From Sale of Investments	$4.1B 10.3%	$3.8B 6.5%	$3.5B 56.9%	$2.2B 5.9%	$2.1B
Investing Activities Other Investing Activities	$-38.0M -205.6%	$36.0M 800.0%	$4.0M 122.2%	$-18.0M -157.1%	$-7.0M
Investing Activities net Cash From Investing Activities	$-1.7B 32.5%	$-2.5B -15.4%	$-2.2B 16.1%	$-2.6B -60.7%	$-1.6B
Financing Activities Repurchase of Common Stock	$1.8B 164.4%	$696.0M 29.4%	$538.0M	$0	$0
Financing Activities Proceeds From Stock Issuance	$270.0M 13.9%	$237.0M 22.2%	$194.0M 9.6%	$177.0M 6.0%	$167.0M
Financing Activities Tax Withholding On Stock Based Compensation	$770.0M 10.0%	$700.0M 52.5%	$459.0M 7.5%	$427.0M -30.2%	$612.0M
Financing Activities net Cash From Financing Activities	$-2.3B -74.2%	$-1.3B -67.2%	$-803.0M -133.4%	$-344.0M 32.0%	$-506.0M
Cash Reconciliation Effect of Exchange Rate On Cash	$7.0M 141.2%	$-17.0M -1800.0%	$1.0M 101.9%	$-53.0M -112.0%	$-25.0M
Cash Reconciliation net Change In Cash	$1.4B 250.2%	$406.0M -5.4%	$429.0M 266.9%	$-257.0M -584.9%	$53.0M
Cash Reconciliation Cash At Beginning of Period	$3.7B 61.6%	$2.3B 21.3%	$1.9B 29.1%	$1.5B -14.8%	$1.7B
Cash Reconciliation Cash At End of Period	$3.7B 61.6%	$2.3B 21.3%	$1.9B 29.1%	$1.5B -14.8%	$1.7B

Key Ratios

Margins, returns, liquidity, leverage, efficiency

Computed at import · 5 years

Ratio	2025	2024	2023	2022	2021
Profitability
Gross margin	+77.5%	+79.2%	+78.6%	+78.3%	+77.1%
Operating margin	+13.7%	+12.4%	+8.5%	+4.9%	+4.4%
Net margin	+13.2%	+13.0%	+19.3%	+4.5%	+3.9%
FCF margin	+34.5%	+31.1%	+30.1%	+30.0%	+30.5%
Growth
Revenue CAGR (3y)	+22.4%	+23.0%	+25.7%	+27.9%	+31.2%
Returns
ROE	+13.5%	+14.8%	+22.7%	+6.5%	+6.2%
ROA	+6.7%	+7.0%	+10.0%	+2.4%	+2.1%
ROIC	—	—	—	—	+11.0%
Liquidity
Current ratio	1.00x	1.10x	1.06x	1.11x	1.05x
Quick ratio	0.61x	0.54x	0.53x	0.53x	0.63x
Leverage
D/E	1.01x	1.12x	1.28x	1.64x	1.92x
Interest coverage	—	—	—	13.15x	9.18x
Efficiency
Asset turnover	0.51x	0.54x	0.52x	0.54x	0.55x
Cash conversion cycle	—	—	—	—	—

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